Shipping information

How much does shipping cost?

Shipping costs are a flat rate of 8.95 CHF. For orders over 100 CHF we ship the order free of charge.

How long does shipping take?

Shipping to Switzerland and the EU takes approximately 2-4 working days.

Which companies do you ship with?

We ship with Swiss Post.

Is the shipping insured?

Yes, our deliveries are 100% insured.

Where will it be shipped to?

We ship to Switzerland and the entire EU.

Return information

Can I return an item?

Yes, within 14 days of ordering.

My item is defective, what now?

If you find any defects in the product quality, you have the option of returning the item to us within 14 days.

Who bears the return costs?

The return costs are usually borne by the buyer unless there is a defect or a manufacturing error.

Payment information

What payment options do I have?

With us you can pay with all common payment methods, such as PayPal & Klarna or credit card.

Is my payment secure?

Yes, we only work with well-known and trusted payment providers.

Will I receive an order confirmation?

Yes, you will receive an email from us after your order.

Do you have any further questions?

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